GIFT CARDS
REGISTRATION
Wellspring's classes are available book online or through the app 7 days in advanced. If a class is full, we highly recommend adding yourself to the waitlist. Last minute cancellations can open up an opportunity for you to take the class that you desire. When a cancellation is made, the first name on the waitlist gets automatically added to the class, and you receive an automatic email/text. Once you get added to the class from the waitlist, you become responsible for attending or canceling.
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CANCELLATION & NO-SHOW POLICY
Not showing up for a class when a space was reserved for you can result in someone else missing the opportunity to take that class. If you are unsure of your ability to attend a class, please do not pre-register.
Cancellations must be made 24 hours in advance, through the app or our online system. The cancellation & no-show fee is $20.00 (+tax). Cancellations include switching time slots under the 24-hour notice time period. We understand that emergencies happen, exceptions will be on a case-by-case scenario.
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LATE ARRIVAL
In order to ensure that everyone who wants to take a class, can take a class, please arrive and check-in within 10 minutes before class starts. There may be students hoping and waiting for a spot in a class. We will open the available spots to those who are on the waitlist, which means that you may lose your reservation. Our classes start promptly on time, and no late entry is permitted in classes. Once the teacher closes the door – entry is not permitted. In some cases, like early morning classes, the studio doors will be closed, and locked, five minutes before class starts.
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PRACTICE ROOMS & STUDIO
When you arrive at the studio, please remove your shoes at the front door and hang your coat on the hangers provided, making sure to not leave anything of importance in your pockets. Our practice rooms are silent, clutter-free spaces and each room has storage cubbies for your personal belongings. If you must bring them in, please remember to silence your devices (they must remain in your cubby).
In order to ensure a smooth transition between classes, and, to make any necessary preparations, entry to the practice room is not permitted more than 10 minutes prior to class.